Re:set by PURE

RE:SET ETIQUETTE

At Re:set, we are committed to providing a respectful and considerate environment for
all guests and our team. Please review our Facility Etiquette to ensure an
enjoyable and harmonious experience during your time with us.

ACCESS TO RE:SET

For your safety and the security of our studio – all clients must have a photograph on file, or you will be asked to provide a valid government-issued photo ID for identification purposes before entry. We reserve the right to refuse access or charge a guest fee for the use of the Facilities on that day if these requirements are not met.

FACILITY ETIQUETTE

  • Shower before using facilities and after the sauna to rinse off sweat before using the ice bath or hot pool.
  • Avoid using facilities if you have skin conditions, rashes or open wounds.
  • Newcomers should ask a team member for guidance before starting.
  • If you experience irritation or feel unwell, discontinue use and contact us.
  • Follow treatment guidelines for duration and intensity to prevent
    overexposure.
  • Phones & Photography:
    • No phone calls on the premises.
    • Do not take photos or videos of others without their permission.
    • No cameras or video calls in changing rooms.

Thank you for your co-operation!

PREPARING FOR YOUR SESSION

  • Avoid heavy meals 2-3 hours before class. Stay hydrated! Drink plenty of water before and after your session. Bring a reusable bottle to use our filtered water dispensers.
  • Joining a class? Please arrive 10-15 minutes
    early to sign in and shower before your session. Classes start on time, and latecomers will not be permitted to join.
  • Attire: Wear light, breathable activewear or gym clothes.
  • If you plan to use the hot or cold immersion pools, progressive cold showers or the sauna, please bring your swimwear and a dry set of clothes to change into after your session.
  • Equipment Provided: We offer complimentary Re:set shirts and shorts for your convenience. Towels, slippers, lockers, toiletries and all other essentials are also provided.
  • Towels: Please be mindful of the number of towels you use and do not use them as floor mats.

COMPRESSION BOOTS ETIQUETTE

Please be considerate:

  1. Shower and dry off before use.
  2. Wear shorts or leggings underneath.
  3. Leave used boots on the loungers for cleaning.

Do not use compression boots if you have:

  1. Broken bones, skin conditions, rashes or open wounds.
  2. Tumours on or near your legs, where increased blood flow is undesirable.
  3. DVT (Deep Vein Thrombosis).

Zero Gravity Chairs

If you have a history of heart conditions, please do not raise your feet above head level. Thank you for your co-operation. Should you have any questions about our guidelines, please speak to our onsite team who are happy to help.